Yaga Yaga Handmade

These Regulations define the general terms, conditions and method of sale by Yaga Yaga Handmade Joanna Sitkiewicz via the online store yagayaga.pl (hereinafter referred to as the "Online Store") and define the terms and conditions for the provision of free electronic services by Yaga Yaga Handmade Joanna Sitkiewicz. .


§1 Definitions.



1. Working days - means days of the week from Monday to Friday, excluding public holidays.

2. Delivery - means an activity performed via the mail service or a parcel service consisting in delivering the Customer by the Seller, via the Goods specified in the order or a physical delivery service using the InPost courier company (courier / parcel lockers) in Poland or DPD / DHL outside of Poland borders for physical products shipped in packages.

3. Provider - means an Internet service:

a) automatic mail generated after purchase;

b) e-mail sent manually, if necessary

4. Password - means a string of letters, digits or other characters selected by the Customer during Registration in the Online Store, used to secure access to the Customer's Account in the Online Store.

5. Customer - means an entity for which, in accordance with the Regulations and the law, services may be provided electronically or with whom a Sales Agreement may be concluded.

6. Consumer - means a natural person who performs a legal transaction with the entrepreneur not directly related to his business or professional activity.

7. Customer Account - means an individual panel for each Customer, launched on their behalf by the Seller, after the Customer has registered and concluded a contract for the provision of the Customer Account service.

8. Login - means the individual designation of the Customer, determined by him, consisting of a string of letters, digits or other characters, required together with the Password to set up a Customer Account in the Online Store. The login is the correct e-mail address of the Customer.

9. Entrepreneur - means a natural person, a legal person or an organizational unit that is not a legal person, to whom the law grants legal capacity, conducting business or professional activity on its own behalf and performing a legal act directly related to its business or professional activity.

10. Regulations - means these regulations.

11. Registration - means an actual act performed in the manner specified in the Regulations, required for the Customer to use all the functionalities of the Online Store.

12. Stationary Store - not applicable.

13. Seller - means the company Yaga Yaga Handmade Joanna Sitkiewicz, NIP 629 223 43 10, Regon: 521889094, at the address: ul. Broniewskiego 3, 42-520 Dąbrowa Górnicza, entered into the Central Register and Information on Economic Activity kept by the Minister of Development; e-mail: kontakt@yagayaga.pl, which is also the owner of the Online Store.

14. Store Website - means the websites under which the Seller runs the Online Store, operating in the yagayaga.pl domain.

15. Goods - means a product presented by the Seller via the Shop Website, which may be the subject of a Sales Agreement.

16. Durable medium - means a material or tool enabling the Customer or the Seller to store information addressed personally to him in a way that allows access to information in the future for a period of time appropriate to the purposes for which this information is used, and which allows the stored information to be reproduced in an unchanged form.

17. Sales contract - means a sales contract concluded at a distance, on the terms set out in the Regulations, between the Customer and the Seller.

§2 General provisions and use of the Online Store.



1. All rights to the Online Store, including proprietary copyrights, intellectual property rights to its name, its Internet domain, the Store Website, as well as to patterns, forms, logos posted on the Store Website (except for logos and photos presented on on the Store Website for the purpose of presenting goods to which copyrights belong to third parties) belong to the Seller, and they may be used only in the manner specified and in accordance with the Regulations and with the consent of the Seller expressed in writing.

2. The Seller will make every effort to ensure that the use of the Online Store is possible for Internet users using all popular web browsers, operating systems, types of devices and types of Internet connections. The minimum technical requirements enabling the use of the Store Website are a web browser in the version of at least Internet Explorer 11 or Chrome 39 or FireFox 34 or Opera 26 or Safari 5 or newer, with Javascript enabled, accepting "cookies" and an Internet connection with bandwidth of at least 256 kbit/s.

3. The Seller uses the mechanism of "cookies", which, when the Customers use the Shop Website, are saved by the Seller's server on the hard drive of the Customer's end device. The use of "cookies" is aimed at the correct operation of the Store's Website on the Customer's end devices. This mechanism does not destroy the Customer's end device and does not cause configuration changes in the Customer's end devices or in the software installed on these devices. Each customer can disable the "cookies" mechanism in the web browser of his end device. The Seller indicates that disabling "cookies" may, however, cause difficulties or prevent the use of the Store Website.

4. In order to place an order in the Online Store via the Store Website and to use the services provided electronically via the Store Website, it is necessary for the Customer to have an active e-mail account.

5. It is forbidden for the Customer to provide unlawful content and for the Customer to use the Online Shop, the Shop Website or free services provided by the Seller in a manner contrary to the law, decency or infringing the personal rights of third parties.

6. The Seller declares that the public nature of the Internet and the use of services provided electronically may involve the risk of obtaining and modifying Customer data by unauthorized persons, therefore Customers should use appropriate technical measures to minimize the above-mentioned risks. In particular, they should use antivirus programs and programs that protect the identity of those using the Internet. The Seller never asks the Customer to provide him with the Password in any form.

§3 Registration.


1. In order to create a Customer Account, the Customer is obliged to register free of charge.

2. Registration is not necessary to place an order in the Online Store.

3. In order to register, the Customer should complete the registration form provided by the Seller on the Store's Website and send the completed registration form electronically to the Seller by selecting the appropriate function in the registration form. During Registration, the Customer sets an individual Password.

4. When filling in the registration form, the Customer has the opportunity to read the Regulations, accepting its content by marking the appropriate field in the form.

5. During Registration, the Customer may voluntarily consent to the processing of his personal data for marketing purposes by checking the appropriate box in the registration form. In this case, the Seller clearly informs about the purpose of collecting the Customer's personal data, as well as about the known or expected recipients of this data.

6. The Customer's consent to the processing of his personal data for marketing purposes does not condition the possibility of concluding a contract with the Seller for the electronic provision of the Customer Account service. The consent may be withdrawn at any time by submitting an appropriate statement by the Customer to the Seller. The statement may, for example, be sent to the Seller's address via e-mail.

7. After sending the completed registration form, the Customer immediately receives, by e-mail to the e-mail address provided in the registration form, confirmation of the Registration by the Seller. At this moment, an agreement for the electronic provision of the Customer Account service is concluded, and the Customer gains access to the Customer Account and makes changes to the data provided during Registration.

§ 4 Orders.


1. The information contained on the Store Website does not constitute an offer of the Seller within the meaning of the Civil Code, but only an invitation to customers to submit offers to conclude a Sales Agreement.

2. The Customer may place orders in the Online Store via the Store's Website 7 days a week, 24 hours a day.

3. The customer placing an order via the Shop Website completes the order by selecting the Goods he is interested in. The Goods are added to the order by selecting the "ADD TO CART" command under the given Good presented on the Shop Website. After completing the entire order and indicating in the "CART" the method of Delivery and the form of payment, the Customer places the order by sending the order form to the Seller, selecting the "BUY AND PAY" button on the Store's Website. Each time before sending the order to the Seller, the Customer is informed about the total price for the selected Goods and Delivery, as well as about all additional costs that he is obliged to incur in connection with the Sales Agreement.

4. Placing an order constitutes the Customer's submission to the Seller of an offer to conclude a Sales Agreement for the Goods being the subject of the order.

5. After placing the order, the Seller sends a confirmation of its submission to the e-mail address provided by the Customer.

6. Then, after confirming the order, the Seller sends information about the acceptance of the order to the e-mail address provided by the Customer. Information about the acceptance of the order for execution is the Seller's declaration of acceptance of the offer referred to in §4 para. 4 above and upon its receipt by the Customer, a Sales Agreement is concluded.

7. After concluding the Sales Agreement, the Seller confirms its terms to the Customer by sending them on a Durable Medium to the Customer's e-mail address or in writing to the address indicated by the Customer during Registration or placing an order.

8. On-line designs are subject to copyright and may not be copied or made available to third parties, nor are they subject to exchange or cancellation of the order.

9. The purchase of a CAL ticket is not tantamount to participation in the CAL. The buyer must join the indicated CAL group on their own, and the store administrator may not join this group if:

a. the payment amount was less than the CAL fee.

b. the payment was made late.

In the event of refusal of admission to the CAL, the costs of purchasing the ticket are refunded, no later than on the day of the CAL.

§ 5 Payments


1. The prices on the Shop Website placed next to the given Goods are gross prices and do not contain information on the costs of Delivery and any other costs that the Customer will be obliged to incur in connection with the Sales Agreement, about which the Customer will be informed when choosing the method of Delivery and placing the order.

2. The Customer may choose the following payment methods for the ordered Goods:

a) bank transfer via an external payment system.


b) bank transfer to the Seller's bank account 16 1050 1272 1000 0097 5330 1119 ING Bank Śląski (in this case, the execution of the order will start after the Seller sends the Customer confirmation of the order and after the funds are credited to the Seller's bank account).


c) transfer to BLIK phone - to the phone number 513 340 684.




d) PayPal transfer to the account asiasitkiewicz@interia.pl.




3. The Customer is each time informed by the Seller on the Shop Website about the date by which he is obliged to make the payment for the order in the amount resulting from the concluded Sales Agreement.

4. In the event of the Customer's failure to make the payment within the time limit referred to in §5 sec. 3 of the Regulations, the Seller sets an additional deadline for the Customer to make the payment and informs the Customer about it on a Durable Medium. Information about the additional deadline for payment also includes information that after the expiry of this deadline, the Seller will withdraw from the Sales Agreement. In the event of ineffective expiry of the second payment deadline, the Seller shall send the Customer a statement of withdrawal from the contract on a Durable Medium pursuant to Art. 491 of the Civil Code.

§ 6 Delivery


1. The Seller performs Online Delivery for designs and inPost parcel lockers/InPost courier for physical goods.

2. The Seller is obliged to deliver the Goods that are the subject of the Sales Agreement without defects. If the pattern is edited online after purchase, information about the corrections will be posted on the product page. Further versions of the patterns will be made available for updating.

3. The Seller does not publish information on the number of Working Days needed for Delivery and order fulfillment on the Store Website, the number of days is variable and depends on the choice of products, and for physical products it is the number appropriate for the product whose shipment requires the longest time.

4. The Delivery date depends on the products purchased, for electronic products the deadline is up to 1 working day from the date of payment, for physical products the date is indicated next to the products or individual orders.

5. The date of Delivery and execution of the order indicated on the Store's Website is counted in Business Days from the date of conclusion of the Sales Agreement.

6. The ordered Goods are delivered to the Customer via the Supplier to the e-mail address indicated in the order form in the form of a link to download the pattern yourself (for patterns) and by InPost parcel lockers/courier for physical Goods.

7. On the day of sending the Goods to the Customer, the Supplier is responsible for informing about the shipment.

8. The customer is obliged to check whether the received file opens.

9. The customer has the option of collecting the ordered Goods in person.

10. The seller attaches an electronic bill to the order, to be downloaded from the sent e-mail.

11. The file can be downloaded from the website 3 times, but you can write to us at any time with a request to resend it, also in random situations, e.g. after the loss of electronic equipment.



§ 7 Complaints.


1. Any complaints related to the Goods or the implementation of the Sales Agreement may be submitted by the Customer in writing to the Seller's e-mail address: kontakt@yagayaga.pl

2. The Seller, within 14 days from the date of the request containing the complaint, will respond to the complaint of the Goods or the complaint related to the implementation of the Sales Agreement reported by the Customer.

3. The Customer may submit a complaint to the Seller in connection with the use of free services provided electronically by the Seller. The complaint may be submitted in electronic form and sent to the following address: kontakt@yagayaga.pl. In the complaint, the Customer should include a description of the problem. The Seller shall immediately, but not later than within 14 days, consider complaints and provide the Customer with a response.

4. After purchasing the pattern online, it is not possible to cancel the order, and the patterns cannot be transferred free of charge or for a fee to third parties. In the event of an accidental order of the same pattern that was ordered for the same Buyer's data, it is possible to exchange the pattern for a different one.

§ 8 Withdrawal from the Sales Agreement.


1. A Customer who is a Consumer who has concluded a Sales Agreement may withdraw from it within 14 days without giving any reason, but only in the case of physical Goods that are not custom-made products. In the case of online products, this is not possible.

2. The deadline for withdrawing from the Sales Agreement starts from the moment the Consumer takes possession of the Goods.

3. In the event of withdrawal from the Sales Agreement, it is considered void.

4. If the Consumer submitted a statement of withdrawal from the Sales Agreement before the Seller accepted his offer, the offer ceases to be binding.

5. From 01.01.2021, the right to withdraw from the contract is also available to natural persons concluding a contract directly related to their business activity, when the content of this contract shows that it is not of a professional nature for these persons within the meaning of art. 556 (4) of the Civil Code. Other entrepreneurs are not entitled to withdraw from the contract.

6. The Seller is obliged to immediately, not later than within 14 days from the date of receipt of the Consumer's statement on withdrawal from the Sales Agreement, return all payments made by him, including the cost of Delivery of the Goods to the Consumer. The Seller may withhold the reimbursement of payments received from the Consumer until receipt of the Goods back or delivery by the Consumer of proof of sending back the Goods, depending on which event occurs first.

7. If the Consumer exercising the right of withdrawal has chosen a method of delivering the Goods other than the cheapest ordinary method of Delivery offered by the Seller, the Seller is not obliged to reimburse the Consumer for the additional costs incurred by him.

8. The consumer is obliged to return the Goods to the Seller immediately, but not later than within 14 days from the date on which he withdrew from the Sales Agreement with the same courier company that was used to deliver the product. To meet the deadline, it is sufficient to send the Goods back to the Seller's address before the deadline expires.

9. In the event of withdrawal, the Customer who is a Consumer bears only the direct costs of returning the Goods.

10. If, due to its nature, the Goods cannot be returned by regular mail, the Seller informs the Consumer about the costs of returning the item on the Store's Website.

11. The consumer is responsible for the decrease in the value of the Goods as a result of using it in a way that goes beyond what is necessary to establish the nature, characteristics and functioning of the Goods.

12. The Seller refunds the payment using the same method of payment as used by the Consumer, unless the Consumer expressly agreed to a different method of return, which does not involve any costs for him.

13. The consumer's right to withdraw from the contract is excluded in the case of:

– a contract in which the subject of the service is a non-prefabricated item, manufactured according to the consumer's specifications or serving to satisfy his individual needs;

– a contract in which the price or remuneration depends on fluctuations in the financial market over which the entrepreneur has no control and which may occur before the deadline to withdraw from the contract;

– a contract in which the subject of the service is an item that deteriorates quickly or has a short shelf life;

– a contract in which the subject of the service is an item delivered in a sealed package, which cannot be returned after opening the package due to health protection or hygiene reasons, if the package was opened after delivery;

– a contract in which the subject of the service are items that after delivery, due to their nature, are inseparably connected with other items;

– a contract in which the subject of the service are alcoholic beverages, the price of which was agreed at the conclusion of the sales contract, and the delivery of which may take place only after 30 days and the value of which depends on market fluctuations over which the entrepreneur has no control;

– a contract in which the consumer explicitly demanded that the entrepreneur come to him for urgent repair or maintenance. If the entrepreneur provides additional services other than those requested by the consumer, or supplies items other than spare parts necessary to perform the repair or maintenance, the consumer has the right to withdraw from the contract in relation to additional services or items;

– a contract in which the subject of the service are sound or visual recordings or computer programs delivered in a sealed package, if the package was opened after delivery;

– contracts for the supply of newspapers, periodicals or magazines, with the exception of subscription contracts;

– a contract concluded at a public auction

– a contract the subject of which is the Goods made to individual order.

§ 9 Free services.


1. The Seller provides the Customers with free electronic services:

a) Contact form

b) Newsletter

c) Maintaining a Customer Account

d) Posting reviews

2. Services indicated in §11 sec. 1 above are provided 7 days a week, 24 hours a day.

3. The Seller reserves the right to choose and change the type, form, time and method of granting access to selected services listed, about which he will inform the Customers in a manner appropriate for the amendment of the Regulations.

4. The Contact Form service consists in sending a message to the Seller using the form placed on the Store Website.

5. Resignation from the free Contact Form service is possible at any time and consists in stopping sending inquiries to the Seller.

6. The Newsletter service can be used by any Customer who enters his e-mail address using the registration form provided by the Seller on the Shop Website. After sending the completed registration form, the Customer immediately receives, by e-mail to the e-mail address provided in the registration form, an activation link in order to confirm subscribing to the Newsletter subscription. Upon activation of the link by the Customer, an agreement for the provision of the Newsletter service by electronic means is concluded.

During Registration, the Customer may additionally check the appropriate box in the registration form in order to subscribe to the Newsletter service.

7. The Newsletter service consists in sending by the Seller, to the e-mail address, messages in electronic form containing information about new products or services in the Seller's offer. The newsletter is sent by the Seller to all Customers who have subscribed.

8. Each Newsletter addressed to given Customers contains, in particular: information about the sender, a completed "subject" field specifying the content of the message and information about the possibility and method of resigning from the free Newsletter service.

9. The Customer may unsubscribe from the Newsletter at any time by unsubscribing via the link in each e-mail sent as part of the Newsletter service or by deactivating the appropriate field in the Customer Account.

10. The Customer Account Service is available after Registration on the terms described in the Regulations and consists in providing the Customer with a dedicated panel on the Store Website, enabling the Customer to modify the data provided during Registration, as well as tracking the status of orders and the history of already completed orders. .

11. The Customer who has registered may submit a request to delete the Seller's Customer Account, however, if the Seller submits a request to delete the Customer Account, it may be deleted up to 14 days from the request.

12. The Posting Opinions service consists in enabling the Seller to publish individual and subjective statements of the Customer regarding in particular the Goods on the Store's Website for Customers who have a Customer Account.

13. Resignation from the Opinion Posting service is possible at any time and consists in ceasing to post content by the Customer on the Store's Website.

14. The Seller is entitled to block access to the Customer Account and free services in the event of the Customer acting to the detriment of the Seller or other Customers, the Customer's violation of the law or the provisions of the Regulations, and also when blocking access to the Customer Account and free services is justified security reasons - in particular: breaking the security of the Store Website by the Customer or other hacking activities. Blocking access to the Customer Account and free services for the above reasons lasts for the period necessary to resolve the issue constituting the basis for blocking access to the Customer Account and free services. The Seller notifies the Customer about blocking access to the Customer Account and free services by electronic means to the address provided by the Customer in the registration form.

§ 10 Opinions in the online store.


1. The Customer of the Online Store has the option of voluntary and free of charge

to issue an opinion on purchases made in the Online Store.

The subject of the opinion can also be a rating, photo or review of the purchased product

product in the Online Store.

2. After making purchases in the Online Store, the Seller sends to the Customer

an email requesting feedback and a link to the online form

enabling its issuance - the online form allows you to provide

answers to the Seller's questions regarding purchases, their evaluation, adding

your own description of the opinion and a photo of the purchased product.

3. An opinion can only be issued by a Customer who has made purchases in the Store

Online Seller.

4. The opinions issued by the Customer are published by the Seller in the Store


5. Issuing an opinion cannot be used by the Customer for actions

unlawful, in particular to actions constituting an act of unfair competition

against the Seller, or actions infringing personal rights, property rights

intellectual property or other rights of the Seller or third parties.

6. An opinion may be issued only for products actually purchased in the Store

Online Seller. It is forbidden to enter into fictitious/sham contracts

sale for feedback. The author of the opinion cannot be himself either

The seller or his employees, regardless of the basis of employment.

7. An opinion issued may be removed by its author at any time.

§ 11 Customer's responsibility in terms of content posted by him.


1. By posting content and making it available, the Customer voluntarily disseminates the content. The posted content does not express the views of the Seller and should not be equated with its activity. The seller is not a content provider, but only an entity that provides appropriate ICT resources for this purpose.

2. The customer declares that:

a) is entitled to use proprietary copyrights, industrial property rights and/or related rights to - respectively - works, objects of industrial property rights (e.g. trademarks) and/or objects of related rights that make up the content;

b) placing and making available as part of the services referred to in §11 of the Regulations, personal data, image and information regarding third parties was made legally, voluntarily and with the consent of the persons to whom they relate;

c) agrees to view the published content by other Customers and the Seller, as well as authorizes the Seller to use them free of charge in accordance with the provisions of these Regulations;

d) consents to the development of works within the meaning of the Act on Copyright and Related Rights.

3. The customer is not entitled to:

a) posting, as part of using the services referred to in §11 of the Regulations, personal data of third parties and disseminating the image of third parties without the permission or consent of a third party required by law;

b) posting advertising and/or promotional content as part of using the services referred to in §11 of the Regulations.

4. The Seller is responsible for the content posted by the Customers, provided that they receive a notification in accordance with §13 of the Regulations.

5. It is forbidden for the Customers to post, as part of using the services referred to in §11 of the Regulations, content that could in particular:

a) be posted in bad faith, e.g. with the intention of infringing the personal rights of third parties;

b) violate any rights of third parties, including rights related to the protection of copyright and related rights, protection of industrial property rights, business secrets or related to confidentiality obligations;

c) be offensive or threaten other people, contain vocabulary that violates good manners (e.g. through the use of profanity or expressions commonly considered offensive);

d) be in conflict with the interests of the Seller;

e) otherwise violate the provisions of the Regulations, decency, applicable law, social or moral norms.

6. In the event of receiving a notification in accordance with §13 of the Regulations, the Seller reserves the right to modify or delete content posted by Customers as part of their use of the services referred to in §11 of the Regulations, in particular with regard to content that based on reports of third parties or relevant authorities, it was found that they may constitute a violation of these Regulations or applicable law. The seller does not carry out ongoing control of the posted content.

7. The Customer agrees to the free use by the Seller of the content posted by him as part of the Store Website.

§ 12 Zgłaszanie zagrożenia lub naruszenia praw.

1. W przypadku, gdy Klient lub inna osoba lub podmiot uzna, iż treść publikowana na Stronie Internetowej Sklepu narusza ich prawa, dobra osobiste, dobre obyczaje, uczucia, moralność, przekonania, zasady uczciwej konkurencji, know-how, tajemnicę chronioną prawem lub na podstawie zobowiązania, może powiadomić Sprzedawcę o potencjalnym naruszeniu.
2. Sprzedawca powiadomiony o potencjalnym naruszeniu, podejmuje niezwłoczne działania mające na celu usunięcie ze Strony Internetowej Sklepu, treści będących przyczyną naruszenia.

§ 13 Ochrona danych osobowych.

1. Zasady ochrony Danych Osobowych zamieszczone są w Polityce prywatności.

§ 16 Rozwiązanie umowy (nie dotyczy Umów sprzedaży).

1. Zarówno Klient, jak i Sprzedawca mogą rozwiązać umowę o świadczenie usług drogą elektroniczną w każdym czasie i bez podania przyczyn, z zastrzeżeniem zachowania praw nabytych przez drugą stronę przed rozwiązaniem ww. umowy oraz postanowień poniżej. Dotyczy to tylko produktów fizycznych.
2. Klient, który dokonał Rejestracji rozwiązuje umowę o świadczenie usług drogą elektroniczną, poprzez wysłanie do Sprzedawcy stosownego oświadczenia woli, przy użyciu dowolnego środka komunikacji na odległość, umożliwiającego zapoznanie się Sprzedawcy z oświadczeniem woli Klienta.
3. Sprzedawca wypowiada umowę o świadczenie usług drogą elektroniczną poprzez wysłanie do Klienta stosownego oświadczenia woli na adres poczty elektronicznej podany przez Klienta podczas Rejestracji.

§ 14 Postanowienia końcowe.

1. Sprzedawca ponosi odpowiedzialność z tytułu niewykonania lub nienależytego wykonania umowy, lecz w przypadku umów zawieranych z Klientami będącymi Przedsiębiorcami Sprzedawca ponosi odpowiedzialność tylko w przypadku umyślnego wyrządzenia szkody i w granicach rzeczywiście poniesionych strat przez Klienta będącego Przedsiębiorcą.
2. Treść niniejszego Regulaminu może zostać utrwalona poprzez wydrukowanie, zapisanie na nośniku lub pobranie w każdej chwili ze Strony Internetowej Sklepu.
3. W przypadku powstania sporu na gruncie zawartej Umowy sprzedaży, strony będą dążyły do rozwiązania sprawy polubownie. Prawem właściwym dla rozstrzygania wszelkich sporów powstałych na gruncie niniejszego Regulaminu jest prawo polskie.
4. Sprzedawca informuje Klienta będącego Konsumentem o możliwości skorzystania z pozasądowych sposobów rozpatrywania reklamacji i dochodzenia roszczeń. Zasady dostępu do tych procedur dostępne są w siedzibach lub na stronach internetowych podmiotów uprawnionych do pozasądowego rozpatrywania sporów. Mogą nimi być w szczególności rzecznicy praw konsumenta lub Wojewódzkie Inspektoraty Inspekcji Handlowej, których lista jest dostępna na stronie internetowej Urzędu Ochrony Konkurencji i Konsumentów.
Sprzedawca informuje, że pod adresem http://ec.europa.eu/consumers/odr/
 dostępna jest platforma internetowego systemu rozstrzygania sporów pomiędzy konsumentami i przedsiębiorcami na szczeblu unijnym (platforma ODR).
5. Sprzedawca zastrzega sobie prawo zmiany niniejszego Regulaminu. Wszystkie zamówienia przyjęte przez Sprzedawcę do realizacji przed dniem wejścia w życie nowego Regulaminu są realizowane na podstawie Regulaminu, który obowiązywał w dniu składania zamówienia przez Klienta. Zmiana Regulaminu wchodzi w życie w terminie 7 dni od dnia opublikowania na Stronie Internetowej Sklepu. Sprzedawca poinformuje Klienta na 7 dni przed wejściem w życie nowego Regulaminu o zmianie Regulaminu za pomocą wiadomości przesłanej drogą elektroniczną zawierającej odnośnik do tekstu zmienionego Regulaminu. W razie, gdy Klient nie akceptuje nowej treści Regulaminu obowiązany jest zawiadomić o tym fakcie Sprzedawcę, co skutkuje rozwiązaniem umowy zgodnie z postanowieniami §15 Regulaminu.

Regulamin wchodzi w życie z dniem 01.04.2023 r.